At 1300 Taxi Cabs, we respect your privacy and take reasonable steps to protect the information you provide when using our taxi services in Melbourne. This Privacy Policy explains what information we may collect, how it may be used, and the choices available to you.
Information We May Collect
When you contact us, make a booking, or enquire about our services, we may collect information such as:
- Your name and contact details.
- Pickup and drop-off locations.
- Booking details, including date and time of travel.
- Information you provide when contacting our team.
- Payment-related details where required to process a booking.
How We Use Your Information
We may use the information provided to arrange and manage taxi bookings, respond to enquiries, communicate about your journey, process payments where applicable, and improve our services. Information may also be used where necessary to meet legal or administrative requirements.
Sharing of Information
We do not sell or rent your personal information. Your details may be shared with service providers or other parties when this is reasonably required to provide a booking, process a payment, maintain our website, or meet a legal obligation.
Website Information
Our website may use cookies or similar technologies to help with website functionality, understand general website usage, and improve the browsing experience. You can adjust your browser settings if you prefer to limit cookies.
Keeping Information Secure
We take reasonable measures to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Contact Us
If you have questions about this Privacy Policy or would like to ask about the personal information we hold, please contact 1300 Taxi Cabs through the contact details provided on our website.

