These Terms & Conditions explain the general rules that apply when you use the taxi services provided by 1300 Taxi Cabs in Melbourne. By booking or travelling with us, you agree to the terms below.
1. Booking Services
- Bookings can be made through our available booking channels.
- Please provide accurate pickup, destination, passenger and contact details when making a booking.
- Booking requests are subject to vehicle and driver availability.
2. Fares and Payments
- Fares may depend on the journey, distance, travel time, waiting time and other applicable charges.
- Any quoted fare may be subject to changes where the journey details change.
- Payment must be completed using the payment method accepted for the journey.
3. Pickup and Waiting
- Please be ready at the agreed pickup location at the scheduled time.
- Drivers may wait for a reasonable period, depending on the circumstances and booking conditions.
- Additional waiting charges may apply where applicable.
4. Cancellations
- We ask passengers to provide reasonable notice when cancelling a booking.
- Cancellation or waiting charges may apply depending on the booking and circumstances.
5. Passenger Responsibilities
- Passengers must follow reasonable instructions from the driver during the journey.
- Passengers are responsible for their personal belongings.
- Damage caused to the vehicle through inappropriate behaviour may result in additional charges.
6. Changes to These Terms
- 1300 Taxi Cabs may update these Terms & Conditions when required. The latest version published on our website will apply.
